TERMS & CONDITIONS — Vitamin Wholesale UK
1. Vitamin Wholesale UK Ltd
a) “Vitamin Wholesale UK” is the trademark or registered trademark of Vitamin Wholesale UK Ltd and/or our affiliates in the U.K. and in other countries.
b) All material on this website is copyright to Vitamin Wholesale UK Ltd or our content and technology providers. You may view, print and download the contents of the website for personal use only — not for any commercial purpose or re-publication.
2. Contacting Us
a) Our contact address is: VITAMIN WHOLESALE LTD, 2 Beech Grove, Accrington, BB5 0NE, United Kingdom
b) You may also email us at: info@vitaminwholesale.uk
c) Telephone: 07423457105
3. Website Information
a) We have taken reasonable efforts to ensure that the information provided on the website is accurate. However, we make no representation and give no warranty of any kind regarding the information displayed.
b) We do not accept liability for any loss (direct, indirect or consequential) arising from reliance on information contained on the website, or for any error, omission, or in relation to death or personal injury.
4. Description of Products
a) Product descriptions and specifications on the website are provided as a general guide. We reserve the right to make changes which do not materially affect the quality or performance of the products.
b) We may correct any error or withdraw any product from sale without incurring liability. Price and availability are subject to change without notice.
5. Ordering Products
a) You may place an order via the website by submitting a completed order form through the checkout process.
b) We will confirm acceptance of your order by email to the address provided. The sending of this confirmation email (whether or not received) forms the contract between us.
6. Price and Payment
a) The price of the products will be the price displayed on the website at the time your order is accepted. Prices include any applicable VAT unless stated otherwise; delivery costs are not included.
b) Delivery charges, where applicable, will be shown during the checkout process. Charges may vary depending on delivery method and destination.
c) Payment is taken at the time your order is accepted. Accepted payment methods include card payments, PayPal, Klarna, and any other payment options shown on the website. Refunds will be issued to the original payment method.
d) In the event of a pricing error, we may:
– contact you to confirm whether you wish to proceed, or
– cancel the order and notify you.
We are under no obligation to supply goods at an incorrect price.
7. Delivery of Products
a) Products will be delivered using the method and to the address specified during checkout. Delivery times are indicative and not essential to the contract.
b) If you fail to take delivery or provide adequate delivery instructions, we may cancel your order and retain the products. You will be refunded the product price but remain liable for delivery charges.
c) Any delivery error or problem must be reported to us in writing within 14 days of the delivery date. We will not be liable for loss or damage if this requirement is not met.
8. Cancelling Orders
a) You may cancel your order in writing up to 14 days after delivery. Your cancellation notice must include the order number and reason for cancellation.
b) If products have already been dispatched, you must return them to the address above at your own expense, in reasonable condition. We recommend using a tracked delivery service.
c) You cannot cancel your order once product containers have been opened or used. Your statutory consumer rights remain unaffected.
9. General
a) Products sold on the website are intended for consumer use only and are not for resale.
b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us. No third party shall have rights under these terms.
c) Any contract between us incorporates these terms and conditions and is governed by English law. Any disputes fall under the exclusive jurisdiction of the English Courts.